UPDATED MAY 2025
1. Introduction
At Vida Home Care, we are committed to protecting the privacy and personal information of our clients, their families, and our website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with applicable laws and best practices.
2. Information We Collect
We may collect the following types of information:
A. Personal Information
- Name, address, phone number, and email
- Emergency contact details
- Health-related information provided by the client or their authorized representative
- Service preferences or special care requirements
B. Website Usage Information
When you visit our website, we may collect:
- IP address
- Browser type
- Pages visited and time spent
- Cookies (to improve your experience)
3. How We Use Your Information
We use your information to:
- Provide home care services
- Communicate with clients and families
- Schedule appointments and manage care plans
- Comply with legal or regulatory requirements
- Improve our website and services
4. Sharing Your Information
We do not sell or rent your information. We may share information with:
- Authorized Vida Home Care personnel
- Medical professionals (when required and with consent)
- Third-party service providers who support our operations (e.g., billing, scheduling)
- Government or legal authorities, as required by law
5. Data Security
We implement physical, administrative, and technical safeguards to protect your personal information against unauthorized access, disclosure, or misuse.
6. Your Rights
You have the right to:
- Access and review your personal information
- Request corrections or updates
- Withdraw consent for certain uses
- File a complaint if you believe your privacy rights have been violated
To exercise your rights, please contact us using the information below.
7. Third-Party Links
Our website may include links to external sites. We are not responsible for the privacy practices of those sites. Please review their policies independently.
8. Children’s Privacy
We do not knowingly collect information from individuals under the age of 18 without parental or legal guardian consent.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
Vida Home Care
info@vidahomecare.org